As per the terms of the Comms Act (2009), Cable Bahamas Ltd. Is pleased to offer the enclosed Draft Resale Broadband Offer. The documentation of this offer includes the following:
- a draft contract for the resale broadband services in question;
- a detailed service description;
- a list of all charges associated with the service and details of those charges;
- service level agreements covering service provision, fault management and maintenance, escalation and dispute resolution; and
- processes and procedures for requesting the service.