What do I get with REVON?
REVON is your connection to the Internet. In basic terms, you can browse the web, email, chat, shop, keep current and share photos, movies and music.
REVON's Internet connection allows you to do all this because it is "broadband", a faster Internet connection. This allows you to quickly do more and interact in many ways at the same time.
REVON also has super-strength email and plenty disk space so you can keep files off your computer where they can be shared or secured as backups for your important data.
How do I get on the Internet?
Generally, you are always on REVON. To interact with it, you just need to run a program such as a web browser or email program.
Your computer needs a unique number to interact with the Internet which is very similar to a phone number. The computers you interact with, through a web browser or email program for example, also need their own number. It is known as an Internet protocol address.
Your cable modem provides the number via a box known as a router, which acts like a telephone exchange. If your cable modem, the computer port connecting the cable modem to your computer, Windows (or Macintosh) software system and our cables or boxes are all working, you are connected to the Internet whenever your computer is on.
How does a cable modem work?
Cable modems operate as their name suggests, by modulating and demodulating cable transmission signals. Cable Bahamas Limited’ state-of-the-art headend unit, receives the high-bandwidth data from the Internet and transfers it to your home. The customer's cable modem receives the high-speed data and the Ethernet card translates the data to your computer.
How do I collect email when I am away from my PC?
Retrieving email while away from your PC requires that you have internet access. Visit the REVON Message Center and enter the information required. Log off when done.
What is bandwidth?
Bandwidth is used to express how much data is available on a given transmission path. This is usually measured in bits-per-second. A full page of English text is about 16,000 bits. A cable modem can move up to 1,000,000 bits in one second!
How do I protect against email viruses?
Read our Internet Security section for details.
Why does my connection speed vary?
Like a real highway, the Internet is subject to speed peaks and temporary slowdowns based on varying factors including time of day, network hardware limitations and other obstacles. REVON is committed to providing optimal service 24 hours a day.
How do I upgrade my REVON service?
Contact our Customer Support staff for full particulars.
How secure is REVON?
Very secure. Our service poses no greater security risk than a dial-up connection or DSL services that may be offered by a telephone company. Our advanced DOCSIS cable modems ensure that your connection to the Internet is private and secure. However, once data travels the Internet, whether a cable or telephone customer, they are in a shared network that is more vulnerable to interception. There are simple precautions that all Internet users should take to protect themselves.
Can other people access my files or read my email?
NO. The advanced cable modems that we use have been configured with customer privacy concerns in mind. Our advanced cable modems combined with a few simple precautions that all Internet users should follow will allow your files to remain secure.
But your customers do share the network, don't they?
The downstream broadband delivery is like a major highway. It is shared as a means of distribution, but the content remains isolated and secure.The actual packets of information are delivered via dedicated time slots allocated specifically to you and only accessed via your code and address. No one else sees this information as it travels to and from your home.
How do I reset my cable modem?
Confirm that your Cable TV service is active. Check all connections to your modem, as well as the cable going from your modem to your ethernet card. Unplug the power cable from the modem for 20 seconds and replace. Check for indicator activity on the front of the modem. Wait a few minutes for service restoration. If the problem persists, please contact Technical Support at 356-8900 for assistance.
How do I configure Outlook Express?
Open Outlook Express 5
Select Tools in the menu bar
Click Mail tab
Click Mail option
Type your name at the item Display name as you would like it to appear when sending e-mails
Click Next to continue
Type your email address in lower case letters followed by @coralwave.com at the item Email address
Type your email address at the item Email address in lower case either mail.coralwave.com or another mail designation at the item Incoming Mail (POP3) server. If you do not have this information, contact customer support in Nassau at 356-8900 or toll free at 1-242- 300-8900 to find out which mail designation you should use. For the Outgoing Mail Server, please type in smtp.coralwave.com.
Type your username in lower case letters at the item POP account name. The Internet Connection Wizard may fill this field with the first part of your email address. It is important to replace it with the username assigned to your account at subscription time (e.g.: vlxxxxxx).
Type your password in lower case letters at the item Password.
Click Finish to complete the installation.