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FAQs
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FAQs
Why does the security deposit increase if my cable service has been disconnected three times?
Why am I charged for Pay-Per-View movies?
Why is my cable service billed in advance?
I am moving. I need to disconnect my cable service and I am closing my bank account. How will I pay my bill?
What is a prorate or partial month?
When is my bill due?
What is a late charge?
Why do you charge a late fee?
Why is my payment not reflected on my current bill?
What options do I have to pay my cable bill?
What is Pre-Authorized Chequing (PAC)?
How can you take money out of my account?
Is Pre-Authorised Chequing (PAC) Payment risky? Can it lead to mistakes in my bank account?
Without writing checks, how will I balance my checkbook when paying my bill by pre-authorised chequing?
How will I know when the payment is being taken out of my account when paying my bill by pre-authorized chequing?
Without cancelled checks, how can I prove I made my payments?
What if I try Pre-Authorised Chequing payment and don't like it?
How will I know what my bill is every month if I use PAC?
How do I sign up for PAC?
