Cable Bahamas updates on cable TV restoration work

Nina Laing Service Updates Comments

At 10:00 a.m. Tuesday March 21st, Cable Bahamas experienced service issues on its video network. This resulted in multiple channels across New Providence, Abaco, Grand Bahama and Eleuthera experiencing intermittent service outages. Technical teams immediately launched response protocols and began investigations. Multiple vendors were engaged to assist Cable Bahamas' engineers in troubleshooting the issue. Due to the malfunction of a major piece of equipment repairs have taken longer than anticipated.

REVTV Service Advisory

REV Marketing Support Updates

March 23, 2017 update as of 3:30pm

All REVTV channels were fully restored. Customers can contact REV Support for any service-related issues:

New Providence: 601-2200
Grand Bahama: 602-8800
Family Islands/Mobile: 242-300-2200 (toll-free)

Via live chat by clicking on the red balloon at cablebahamas.com

March 22, 2017 update as of 8:00am

Our Technical Team is still working to achieve full restoration of REVTV services. We will continue to post updates as they come. We greatly appreciate your continued patience and understanding during this time.

March 22, 2017 update as of 6:45am 

Please be advised that all REVTV channels have been restored with the exception of Prime Sports – channels 711, 713, 715, 717, 720, 727, 730, 732. Our technical team continues to work and expects full restoration of all channels by 8am. We apologize for the inconvenience that this has caused you, our valued customers.

March 21, 2017 update as of 11:50pm

Please be advised that the issue affecting the digital channels network is still on-going. However, our REV Technical Team continues to work and remains in contact with our vendors to resolve the issue. Further updates will be sent once available. We apologize for the disruption that this has caused to your viewing enjoyment.

March 21, 2017 update as of 10:00pm

Our Technical Team continues to work in order to resolve the issue. We appreciate your understanding and we ask for your continued patience during this time.

March 21, 2017 update as of 7:29pm

Our Technical Team has found the root cause of the issue and is working to resolve it. We ask for your continued patience and understanding during this time.

March 21, 2017 Service Advisory

We are aware that REVTV subscribers are experiencing intermittent disruption to their services. Rest assured our technical team is working to resolve the issue as quickly as possible.

Please stay tuned for updates.

 

 

REV Service Advisory for Eleuthera

REV Marketing Support Updates Comments

We are aware that some residents in Spanish Wells, Eleuthera are experiencing service issues at the moment. The REV Technical Team is currently investigating and will provide an update when available.

Please bear with us as we work on restoring your services.

REV Service Advisory for Abaco

REV Marketing Support Updates Comments

March 24, 2017 update as of 1:30pm

REV services are now restored in all affected areas of North Abaco.

March 23, 2017

Due to road construction, our technical teams have to relocate fibre strands to prevent any potential damage. Please be advised that REV technical teams will begin a scheduled cutover in North Abaco, which may impact subscribers that live in the areas of Cedar Harbor, Mount Hope, Fox Town and Crown Heaven. Construction is expected to take place during the maintenance window (March 24th, 1am – 6am). During this time, customers will have complete loss of REV services.

 

REV Service Advisory for Family Islands

REV Marketing Support Updates Comments

No outages have been reported at this time.

For immediate service on any REV service issue, please call:

New Providence: 601-2200
Grand Bahama: 602-8800
Family Islands/Mobile: 242-300-2200 (toll-free)

Or chat with us live by clicking on the red balloon at the lower right corner of your screen.

 

REV Service Advisory for Grand Bahama

REV Marketing Support Updates Comments

March 13, 2017

Please be advised that REV services in Balao Road, Freeport are temporarily unavailable due to a power failure. Our technical team is currently investigating and will provide an update once available. Please stay tuned.

 

REV Service Advisory for New Providence

REV Marketing Support Updates Comments

March 24, 2017, update as of 9:00am

All REV services in Blue Hill Road South/Sunshine Park and Seven Hills/Pineway Drive have been restored.

 

March 23, 2017

Please be advised that we are aware of the current service outage in Blue Hill Road South/Sunshine Park and Seven Hills/Pineway Drive in New Providence. Further updates will be provided once available. Please stay tuned.

 

CBL hits highest revenues in 22-year history

Nina Laing Company News, Financial Releases, Press Releases Comments

The year 2016 was full of milestones for Cable Bahamas Ltd. (CBL). The fourth quarter and year end consolidated results show the Company's greatest ever revenues, topping $180M with an EBITDA of over $43M - and producing a healthy balance sheet. These results were achieved in a tumultuous year for the Company. CBL continued to grow its REV business in The Bahamas, cemented its foothold in Florida with Summit Broadband and, most significantly, won The Bahamas' second mobile licence and successfully launched ALIV mobile service a mere five months later.