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REV Service Advisory for New Providence

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June 13, 2018

11:45am: Please be advised that there is an ongoing fibre-related issue with REV services in the area of Indigo Gardens. The technical team will perform further investigations. Updates will be posted once available.

4:00pm: The REV technical team is in the process of gathering equipment to repair damaged cables. We will continue to post updates.

June 11, 2018

2:40pm: Please be advised that a BPL power outage in the Eastern New Providence is affecting the services of REV subscribers in the following areas:

Colony Village
Cusbal Hill
Eastwood/Passion/Tulip
San Souci

The technical team is monitoring and will provide an update once available.

3:00pm: REV services in Cusbal Hill and San Souci are restored.

 

Cable Bahamas updates on cable TV restoration work

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At 10:00 a.m. Tuesday March 21st, Cable Bahamas experienced service issues on its video network. This resulted in multiple channels across New Providence, Abaco, Grand Bahama and Eleuthera experiencing intermittent service outages. Technical teams immediately launched response protocols and began investigations. Multiple vendors were engaged to assist Cable Bahamas' engineers in troubleshooting the issue. Due to the malfunction of a major piece of equipment repairs have taken longer than anticipated.

REVTV Service Advisory

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May 22, 2018

2:40pm: Please be advised that SPACE channel 231 is currently blacked out. The technical team is currently working with the Provider to resolve the issue. Please stay tuned for more updates.

4:40pm: SPACE channel 231 is now restored.

REV Service Advisory for Eleuthera

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June 8, 2018

10:20am: Please be advised that due to a BPL commercial power outage, the following areas may experience issues with their REV service(s):

Balara Bay
Cape Eleuthera
Deep Creek
French Leave
Governor’s Harbour
Green Castle
James Cistern
Palmeto Point
North Palmetto Point
Rock Sound
Savannah Sound
Tarpum Bay
Waterford
Whymms Bight

There is no estimated restoration time at the moment. We will continue to post updates.


June 5, 2018

12:40pm: Please be advised that there is a reported commercial power failure in the following areas:

Alice Town
Balara Bay
Bluff
Cape Eleuthera
Current
Deep Creek
French Leaves
Governor’s Harbour
Green Castle
Gregory Town
Harbour Island
James Cistern
Lower Bogue
Palmeto Point/ Banks Rd
South Palmetto Point
North Palmetto Point
Rock Sound
Savannah Sound
Tarpum Bay
Upper Bogue
Waterford
Whymms Bight

BPL has not reported an estimated restoration time yet. Updates to follow as they become available.

 

June 4, 2018

1:30pm: Please be advised that there is a reported service outage in Harbour Island. The technical team is en route to investigate. Updates to follow as they become available.

4:30pm: All services affected by the outage in Harbour Island are now restored.

REV Service Advisory for Abaco

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June 11, 2018

11:30am: Please be advised that there is a service outage in Marsh Harbour. The technician on the island has been advised to investigate. We will post an update once available.

4:20pm: All affected REV services are now restored in Marsh Harbour.

 

June 8, 2018

3:00pm: There has been a power outage that affected the nodes servicing the following areas:

Cedar Harbour

Crown Haven
Fox Town
Mount Hope

Wood Cay

The technical team is investigating and will provide an update once available.

 

June 7, 2018

12:07: Please be advised that there is a fibre break between Abaco and Eleuthera. This is impacting all digital and Internet services in Abaco. The REV team is currently investigating and will provide an update once available. Please stay tuned.

1:30pm: Test confirms that the fibre link in Eleuthera is good. The Abaco technician is prepping to test fibre from Abaco side. Updates to follow.

1:40pm: All REV services caused by the fibre break are now restored.

REV Service Advisory for Grand Bahama

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June 8, 2018

10:20am: Please be advised that GB Power has confirmed that the pole change in Queens Highway has been completed. The REV team is en route to troubleshoot affected customers. We will post updates as they become available.

3:40pm: Please be advised that there is a reported power outage in Bahamia. REV services in the following areas may be affected:

Abaco Drive
Frobisher Drive
Rum Cay Drive
Santa Maria Drive
Shipton Drive
Sunset Subdivision

We will be posting updates once available.

 

June 7, 2018

10:55am: BPL is in the process of replacing a damaged pole in Queens Highway. The technical team is onsite to collaborate. Once replacement is completed, the construction team will commence installing the new equipment. Updates to follow.

1:40pm: The equipment has been replaced. We are now awaiting for BPL to install the pole. Once placed, all affected customers will be restored. Updates will continue to follow.


June 5, 2018

10:20am: Please be advised that there is an outage in Balao Road that may affect REV services in the area. The technical team is currently investigating. Updates will be posted once available.