Audio source missing

REV Service Advisory for New Providence

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January 23, 2019

8:30am: There is a fibre signal loss emanating from a commercial power outage that is affecting REV services in the following areas:

Pompay Museum
John Bull/Fidelity
Victoria Court and Dowdswell
John Bull/Fidelity

The technical team has been engaged and is continuing to follow up with investigating the node’s complete service outage. Updates will continue to be posted as they are made available.

1:46pm: Services in Pompay Museum are now restored.

2:27pm: Services in John Bull/Fidelity area are now restored. The technical team continues fibre repairs to restore remaining services.

3:34pm: All areas listed above are now restored except for the Victoria Court and Dowdswell.

4:45pm: The technical team is still working to restore the remaining areas.

5:12pm: All fibre repairs have been completed all nodes are back to normal.


January 22, 2019

1:00pm: Please be advised that there is a reported outage in the Colony Village/San Souci area affecting REV customers. The technical team will investigate the issue. Updates will follow.

1:10pm: The outage in Colony Village/San Souci is due to a damaged cable. Apparently, BPL power lines accidentally fell on CBL distribution cable and burnt a strand. Repair is currently underway. Updates will continue to be posted as they are available.

3:40pm: Work to repair damaged cable in the area has been completed and node is now showing all affected services back up. However, there seems to be an isolated case. The technical team has been updated and will be rechecking the area. Updates will continue.

5:10pm: The isolated case is a separate issue to be addressed. More updates will continue.

9:00pm: All affected services in Colony Village/San Souci are now restored.

 

January 17, 2019

1:05pm: Please be advised that services in the Cusbal Hill area will be down for half an hour due to maintenance work being carried out. Updates will be posted once available.

1:50pm: The maintenance work in Cusbal Hill is completed.

 

January 16, 2019

9:56am: Please be advised that maintenance work is being conducted in the Fox Hill/Eastern Rd node. REV subscribers may experience service disruptions during this time. We will post an update once available.

10:41am: Please be advised that maintenance work in Fox Hill/Eastern Rd has been completed.

3:33pm: There is a reported outage in the Love Beach area. The technical team will investigate the issue. Updates will follow.

4:14pm: All affected REV services in Love Beach are now restored.

5:20pm:


6:00pm: The technician remains onsite in Johnson Rd addressing outstanding services. Please standby for more updates.

6:53pm: Affected services in Johnson Road have been restored.

 

January 11, 2019

4:12:pm: Please be advised that there is a reported outage in the Gambier area. The technical team has been contacted and will investigate. More updates will follow.

5:00pm: All affected REV services in the Gambier area are now restored.

 

January 9, 2019

9:30am: Please be advised that there is a reported outage in the Harbour Ridge/Paradise Island area. The technical team has been contacted and will investigate.

10:30am: All affected REV services in Harbour Ridge/Paradise Island are now restored.

11:51am: Please be advised that maintenance work will be conducted in the Brigadoon Estates area. Customers may experience disruptions during this period and we will post an update once available.

 

January 8, 2019

1:30pm: Please be advised that there is a maintenance activity to be conducted in the Sapodilla West/Pinewood area. Customers may experience disruptions during this period. Updates will be posted once available.

 

January 4, 2019

3:20pm: Please be advised that there is a reported outage in the Yellow Elder/Maize area. The technical team has been contacted and will investigate.

 

December 31, 2018

5:50am: Please be advised that there is a reported partial outage affecting some customers in the Montrose Avenue area. The outage is related to a pole change activity being conducted by BPL crews.

9:37am: The pole change activity in Montrose Avenue is completed and services are restored.

 

December 28, 2018

3:37am: Please be advised that there is a reported outage in the Oliander Avenue/South Beach area. The technical team has been contacted and will investigate.

4:14am: The technical team is en route to Oliander Avenue/South Beach to investigate the outage.

4:41am: The technical team has reached the site; however, the weather has become an issue. The team will remain at the site for while.

5:23am: The technical team will have to revisit the site in a few hours.

9:20am: The technical team has confirmed that the outage is related to a commercial power failure.

10:22am: REV has placed area on a generator. Services in Oliander Avenue/South Beach are then back online.

11:14am: Please be advised that there is a reported outage in the Fox Hill/Grant/Dorsett area. We are advised that outage is related to a pole change activity currently in progress. Please standby for further updates.

2:50pm: The Oliander Avenue/South Beach area remains on generator power. Still awaiting commercial power restoration.

3:38pm: A portion of affected services in the Fox Hill/Grant/Dorsett area are back online. Pole change activity by BPL crews is nearing completion.

3:55pm: BPL advised that ETA at Oliander Avenue/South Beach for crews is within the hour after 4pm.

 

December 27, 2018

9:07am: Please be advised that there is a reported commercial power outage that may affect REV services in the following areas:

Adastra Gardens
Bradley/McKinney Avenue
Carmichael Road
Carmichael Road/Bacardi
Carmichael Road/Unison Road
Cowpen Road
Cowpen West
Dignity Gardens
Emerald Coast
Fire Trail and Bellot Road
Gladstone Road North
Gladstone Road South/McKinney Drive
Gladstone Road/Carmichael Road
John Bull/Fidelity
Jubilee Garden
Lou Adderley Estates
Miller’s Heights
Pompay Museum
Venice Bay
We will post an update on this situation as soon as it’s available.

1:47pm: Please be advised that commercial power has been restored to all areas above.

Cable Bahamas updates on cable TV restoration work

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At 10:00 a.m. Tuesday March 21st, Cable Bahamas experienced service issues on its video network. This resulted in multiple channels across New Providence, Abaco, Grand Bahama and Eleuthera experiencing intermittent service outages. Technical teams immediately launched response protocols and began investigations. Multiple vendors were engaged to assist Cable Bahamas' engineers in troubleshooting the issue. Due to the malfunction of a major piece of equipment repairs have taken longer than anticipated.

REVTV Service Advisory

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November 3, 2018

9:26am: It has been reported that TSN channel 715 HD and SD feeds are without audio. The technical team will be correcting the problem. Updates will be posted once available.

REV Service Advisory for Eleuthera

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January 11. 2019

10:30am: Please ba dvised that there’s a multiple outage affecting the following areas:

Rusell Island
Spanish Wells

The technical team is en route to the location of the fibre damage. Updates will continue within the next half hour.

11:30am: The technical team is currently working to address the fibre damage. An estimated time of service restorations is expected to be received shortly. Updates will continue.

 

January 9, 2019

12:15pm: Please be advised that there is a power outage affecting REV services in the following areas:

Lower Bogue
Upper Bogue
Current
Gregory Town
Tarpum Bay
The Bluff

We will post an update once available.

1:56pm: There is a suspected fibre outage in the following areas:

Alice Town
Balara Bay
Bluff
Current
Deep Creek
French Leaves
Governor’s Harbour
Green Castle
Gregory Town
James Cistern
North Palmetto Point
Palmeto Point/ Banks Rd
Rock Sound
Savannah Sound
South Palmetto Point
Tarpum Bay
Upper Bogue
Waterford
Whymms Bight

Investigation is underway. We will post more updates once available.

2:55pm: Investigations still being conducted.

4:11pm: A fibre break has been identified. Damage appears to be as a result of tree trimming in the area. The fibre technical team is en route to the location to conduct immediate assessment for repairs. We will continue to provide updates as they become available.

6:26pm: The fibre technician has arrived on the site. Splicing has begun with the estimated restoration time of 2 hours. Updates will be posted as they become available.

7:19pm: Fibre repairs are still ongoing. Updates will be posted as they become available.

 

January 1, 2019

3:43pm: Please be advised that there is a reported outage in The Bluff which affects cable modems. Technical team will be investigating.

3:55pm: The technical team is en route to investigate.

 

REV Service Advisory for Abaco

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January 18, 2019

10:00am: Please be advised that a commercial power outage is affecting REV services in the following aras:

Cherokee Sound
Crossing Rock
Sandy Point
Spring City
Sweeting’s Village

We will post an update once available. Please stay tuned.

12:40pm: Commercial power has been restored in the following areas:

Blackwood
Great Cistern
Spring City
Sweeting’s Village

We will continue to post updates.

1:00pm: All areas affected by the commercial power outage are now back up.

2:10pm: Please be advised that services in Cherokee Sound are affected by a power issue. We will post an update once available.

2:49pm: Commercial power now restored to all areas affected.

 

January 15, 2019

4:50pm: Please be advised that maintenance is being carried out in Cooper’s Town which affects all customers covered by the node. Services will be restored within an hour.5

5:28pm: Maintenance work in Cooper’s Town is complete.

 

 

REV Service Advisory for Family Islands

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January 23, 2019

8:00am: Please be advised of channel outages currently occurring across the Family Islands:

Nat Geo 26, QVC 37 – Exuma

Space 39 – Andros, Exuma

MTV 46 – Andros

Updates will be posted once available. Please stay tuned.

 

January 22, 2019

8:00am: Please be advised of channel outages currently occurring across the Family Islands:

Tribune TV Guide 12, Space 39 – Long Island

Nat Geo 26 – Exuma, Inagua, Long Island

Nickelodeon 27 – Inagua, Long Island

Gospel 36, MTV 46 – Andros

QVC 37 – Exuma

6:00pm: Please be advised of channel outages currently occurring across the Family Islands:

Tribune TV Guide 12, Space 39 – Long Island

Nat Geo 26 – Exuma, Long Island

Nickelodeon 27 – Long Island

Gospel 36, MTV 46 – Andros

QVC 37 – Exuma

Updates will be posted once available. Please stay tuned.

 

January 21, 2019

8:00am: Please be advised of channel outages currently occurring across the Family Islands:

Tribune TV Guide 12, Nat Geo 26, Nickelodeon 27,  Space 39, Inspiration Channel 49 – Long Island

Nat Geo 26, QVC 37 – Exuma

MTV 46 – Andros

6:00pm: Please be advised of channel outages currently occurring across the Family Islands:

Nat Geo 26, QVC 37 – Exuma

Updates will be posted once available. Please stay tuned.

 

January 16, 2019

8:00am: Please be advised of channel outages currently occurring across the Family Islands:

Nat Geo 26, QVC 37 – Exuma

Nickelodeon 27 – Inagua

Boomerang 43 – Andros

Updates will be posted once available. Please stay tuned.

 

January 15, 2019

8:00am: Please be advised of channel outages currently occurring across the Family Islands:

Nat Geo 26, QVC 37 – Exuma

Nickelodeon 27 – Inagua

Updates will be posted once available. Please stay tuned.

 

January 14, 2019

8:00am: Please be advised of channel outages currently occurring across the Family Islands:

Tribune TV Guide 12 – Long Island

Nat Geo 26 – Exuma, Inagua, Long Island

Nickelodeon 27 – Inagua

MTV 46 – Andros, Long Island

Updates will be posted once available. Please stay tuned.

 

January 11, 2019

8:00am: Please be advised of channel outages currently occurring across the Family Islands:

Tribune TV Guide 12, Nat Geo 26, Nickelodeon 27,  MTV 46 – Long Island

Updates will be posted once available. Please stay tuned.

 

January 9, 2019

8:00am: Please be advised of channel outages currently occurring across the Family Islands:

FOX 7, Tribune TV Guide 12, TNT 19, City TV 20, Animal Planet LA 24, Discovery Channel 25, Boomerang 29, UPN New York 40, QVC 45, EWTN 50 – Berry Islands

Nat Geo 26, Nickelodeon 37 – Exuma

MTV 46 – Andros

6:00pm: Please be advised of channel outages currently occurring across the Family Islands:

Nat Geo 26, Nickelodeon 37 – Exuma

QVC 45 – Andros

MTV 46 – Andros

Updates will be posted once available. Please stay tuned.

 

January 8, 2019

8:00am: Please be advised of channel outages currently occurring across the Family Islands:

Tribune TV Guide 12, TNT 19, City TV 20, Animal Planet LA 24, Discovery Channel 25, Boomerang 29, UPN New York 40, QVC 45, EWTN 50 – Bimini

Nat Geo 26, – Exuma, Inagua

Nickelodeon 37 – Exuma

MTV 46 – Andros

6:00pm: Please be advised of channel outages currently occurring across the Family Islands:

TNT 19, City TV 20, Animal Planet LA 24, Discovery Channel 25, Boomerang 29, UPN New York 40, QVC 45, EWTN 50 – Bimini

Nat Geo 26, – Exuma, Inagua

Nickelodeon 37 – Exuma

MTV 46 – Andros

Updates will be posted once available. Please stay tuned.

 

REV Service Advisory for Grand Bahama

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July 19, 2018

5:27pm: Please be advised that there are multiple service outages in Freeport due to utility power failures. GB Power has confirmed the outages stating no estimated time of complete restorations at this time. We will keep you posted.

5:48pm: Power has been restored and all REV services restored.

 

July 17, 2018

9:40am: Please be advised that Freeport subscribers in the following areas may experience loss of service due to a power outage that is also affecting our generators:

Abaco Drive, Hawksbill
Cable Bahamas
Forest Avenue
Freeport Harbour
Pinders Point
Pinta/Aberdeen
Queens Highway
South Bahamia, Montrose
Sount Bahamia, Schooner
Wellington Pinder

We will post an update once available.