General Support What price changes are coming to REVTV Prime in February 2016? How will I balance my chequebook when paying my bill by PAC? How will I know when the payment is being taken out of my account with PAC? How will I know what my bill is every month if I use PAC? Why should I pay more if my service is unsatisfactory? Is Cable Bahamas a Bahamian-owned company? What does Cable Bahamas do with its profits? Where can I file a complaint regarding my services? Why do I have to pay an equipment rental deposit? What is the equipment rental deposit? Will I get my equipment rental deposit back? When do the new rates for REVTV Prime come into effect? Who is affected by the new rates? What will REVTV Prime Local include and at what cost? Can REVTV Prime Local be bundled with any other REVTV services? Why is Cable Bahamas raising the rates for basic cable TV services? Hasn’t Cable Bahamas increased cable TV prices before? What will my new speed be with Trio? What is Trio? What happens if I drop a service? Will I need a new modem for Trio? What number do I call for billing issues? Is a pre-authorised chequing payment risky? How can you take money out of my account? What is pre-authorised chequing? What options do I have to pay my cable bill? Contacting Customer Support How do I read my bill? How can I check my bill?